Frequently Asked Questions
Do you guarantee loan approval?
No. The concerned lender independently decides based on its policies, eligibility, credit assessment, documentation and verification.
Do I have to pay an upfront professional fee?
Our proposed professional fee is payable after successful disbursement, subject to the agreed engagement terms. Applicable GST is invoiced.
Can you help if a loan was rejected elsewhere?
We can understand the earlier application and consider whether another route may be explored. No outcome is guaranteed.
How long does the process take?
Timing depends on the product, lender, documentation, assessments and customer responsiveness.
Which banks do you work with?
We may facilitate discussions with relevant banks and financial institutions based on the requirement and customer profile.
What documents are required?
Requirements depend on the loan type, customer profile and lender. We share an indicative checklist after understanding the case.
Will my documents be shared with banks?
Relevant information may be shared with lenders or authorised providers when needed, subject to appropriate consent and privacy requirements.
What happens if a lender does not proceed?
We communicate available feedback. You may choose to explore another potentially suitable route, subject to eligibility.
Can I apply for more than one type of loan?
We first understand the requirement and profile before discussing potential routes.
Do you charge for initial consultation?
Any applicable consultation charge will be communicated before it becomes payable in the engagement terms.
